RETURN POLICY
We are committed to providing you with high-quality, made-to-order products while also prioritizing environmental sustainability. As such, we regret to inform you that we cannot accept returns on any purchases unless under exceptional circumstances or for store credit.
Return Conditions:
1. Made-to-Order Products: All our products are meticulously crafted upon order placement to minimize waste and reduce our carbon footprint. This personalized approach ensures that each item is tailored to your specifications, but also means that we are unable to restock or resell returned items.
2. Exceptions: While returns are generally not accepted, we understand that unforeseen circumstances may arise. If you believe your situation warrants an exception, please contact our customer service team with detailed information regarding your request. We will assess each case individually and strive to find a suitable resolution.
3. Store Credit: In lieu of traditional returns, we offer store credit for eligible items. This credit can be used towards future purchases within our store, providing you with the opportunity to explore alternative options that better meet your needs.
How to Request an Exception, Exchange, or Store Credit:
If you wish to inquire about a return exception, exchange, or request store credit, please reach out to our customer service team via contact@noone.shop. Be sure to include your order number, a description of the item(s) in question, and the reason for your request. Our dedicated team will review your submission and respond to you in a timely manner.
Important Notes:
• We reserve the right to refuse returns, exchanges, or store credit requests that do not meet our established criteria.
We appreciate your understanding of our return policy and encourage you to reach out with any questions or concerns you may have.
Thank you for trusting us.
No One Wins Alone.